Airlines Are Just Banks Now  examining how airlines have evolved into financial organizations, "Airlines Are Just Banks Now" highlights how dependent they are on supplementary revenue and loyalty schemes. Airlines are putting more emphasis on making money through fees, credit card agreements, and frequent flyer programs as ticket costs change. Due to this change, travel is now less of a service-oriented experience and more of a transaction, which has altered consumer relationships. The book criticizes this banking-like mindset and shows how it affects accessibility and passenger happiness. It makes the case that, in a competitive environment, the aviation business increasingly resembles the banking sector in that it prioritizes profit over customer service by examining financial tactics and industry patterns.